Frequently Asked Questions
| Question |
|---|
| What initial list and origin list means ?
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| How do I reactivate a subscriber in an invalid state?
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| How does the "Exclude subscribers still in automatic sequence" box work?
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| How do you turn on "active" a "non-activated" or "terminated" subscriber?
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| How do I add a "picture" in my message?
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| I change bank account, how do I?
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| How to duplicate a list with all messages?
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| What does subscriber "active", "inactive", "terminated" or "invalid" mean?
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| I can not set up DKIM or SPF, how do I?
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| How to renew or change package?
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| Why do I have negative points when I have 0 complaints?
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| There are missing recipients on my automatic shipments?
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| What is a complaint?
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| Can I pay for my subscription in any 12-month period?
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| How do I send a message to multiple lists at the same time?
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| Where can I find the code to register for the prospect via facebook?
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| SG Autoréponder is compatible with my site or the plugin I use?
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| Where can I find my activation code (for API or third party service)?
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| How does my deliverability index work?
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| Where can I download and print my invoices?
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| I have the ability to set to -1 day. What does that mean ?
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| How do I delete my account permanently?
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| Using this feature, will my subscribers receive an email?
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| If I publish two articles in the day, how does that happen?
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| Does a person who goes to sleep on list A go to sleep on list B?
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| Does a person who goes to sleep on list A go to sleep on list B?
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| How do you move to the line without making a space between the lines?
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| Can a sub-user who has rights to a single list view all the lists?
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| What is the cost for each additional sub-user?
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| Can we access messages but block access to contacts from a list?
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| What do the weather figures mean?
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| How do I change my credit card?
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| How do I install the verification file on my domain?
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| My automatic sending does not leave for one or more subscribers
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| How to integrate my html template through the "source"?
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| Comment changer ma signature ?
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| Entries do not happen, I miss ...
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| Mes statistiques sont à 0, pourquoi ?
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| How do I add an attachment?
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| Can I modify an automatic sequence without affect?
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| The same article was referred a second time, why?
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| A person should not be "terminated". What to do ?
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| Can I enter multiple emails in one form?
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| Can I have details about filtering, openings, clicks etc?
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| My form appears badly after integration on my site ...
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| What is filtering?
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| Can I view the number of subscribers on several lists?
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| My RSS feed test does not work!
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| How do I cancel and delete my account?
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| When a visitor registers, he encounters the error "Access denied"
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| What does it take to migrate from Aweber to SG?
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| Is it possible not to send the message after registration?
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| Where are my bills?
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| What do I need to know to import my contacts file?
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| What are the possible customizations in a message?
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| Can I use a file obtained by buying or renting?
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| Can I send my message to several lists? How?
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| Where can I find my invalid and terminated subscribers?
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| My domain name has changed. Where to replace it?
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| Verification is not done while my file is present ...
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| I can not go from double optin to simple optin ...
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| How to pause a shipment?
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| Should a DMARC record be added?
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| How do I add contacts to my list?
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| My test shipment does not arrive, why?
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| A subscriber still receives emails after unsubscribing ...
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| A subscriber is considered registered from a country that is false
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| Mobile numbers are entered in the "mobile" field
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| How do I use the same signature for all my emails?
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| If I have subscribers in the destination list, how do I do that?
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| Can I start the sequence at the beginning when transferring?
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| The statistics differ from the detailed data, why?
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| What are these rules for the list ?
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| How to dowload my contacts ?
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| My rule does not seem to work ...
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| The email from the destination list is not sent to the registration ...
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| I missed credits ... Are the shipments caught up after?
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| How do I add a picture in my email?
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| When importing a contact file, do they receive a welcome email?
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| My domain name has changed. Where to replace it?
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| Missing recipients on my manual shipments?
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| I see a refund on my Paypal account. What does it match?
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| Flux RSS : Il a envoyé 1 article au lieu de 3...
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| Can I put one form on multiple pages ?
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| Comment fonctionne les règles sur les "non confirmés" ?
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| Comment déplacer un abonné à la fin du séquence ?
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| Si je créé un envoi automatique, sera-t-il rattrapé aux anciens inscrits ?
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| Comment changer l'email expéditeur ?
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| Un abonné n'a pas reçu le message prévu après l'inscription...
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| L'enregistrement SPF provoque une erreur...
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| Comment retrouver un contact parmi toutes mes listes ?
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| Can I put one form on multiple pages ?
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| Pourquoi je trouve des domaines qui ne sont pas à moi ?
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